Operations Management and Quality Management
Acronym List
Acronym List
Additions or corrections to this page should be directed to: John Grout at jgrout@campbell.berry.edu or (706) 235-1418. Please include the acronym, what it stands for and an accessible citation where the acronym can be found in use.
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© 1995,1998 John R. Grout
A
ABC activity based costing
ABD all but dissertation
ADP Automated Dumb Process
AGV automatic guided vehicle
AIM Agile Intelligent Manufacturing
AMC Army Materiel Command
AMH automated material handling
ANOVA analysis of variance
ANSI American National Standards Institute
AOQL Average outgoing quality level
APICS American Production and Inventory Control Society
APT Automatic programmed tools
AQL Acceptable Quality Level
AQL average quality level
AS/RS automated storage and retrieval system
ASCII American Standard Code for Information Interchange
ASQC American Society for Quality Control (name changed to ASQ in 1997)
ASQ American Society for Quality (ASQC prior to 1997)
ATP available to promise
B
BFCE Better, Faster, Cheaper, Easier
BM Benchmarking (1/2 credit if you guessed a famous bodily function)
BMOC big man on campus
BOM bill of materials
BPO Business Process Outsourcing
BPR Business Process Re-engineering
C
C&E Cause and Effect
CAD computer aided design
CAM computer aided manufacturing
CAE computer aided engineering
CAIT computer aided inspection and test
CAPP computer aided Process planning
CAR Corrective Action Request
CASE computer aided systems engineering
CAT computer aided testing
CCR Capacity constrained resource
CEO Chief Executive Officer
CFO Chief Financial Officer
CFPIM certified in production and inventory management at fellow level
CIB computer integrated business
CIF cost, insurance, and freight
CIM computer integrated manufacturing
CIO Chief Information Officer
CIP carriage and insurance paid To (named destination)
CKO Chief Knowledge Officer
CLO Chief Learning Officer
CLSP capacitated lot sizing problem
CMM capability maturity model
CMM coordinate measuring machine
CNC computer numerically controlled
COB Close of Business
COQ Cost of Quality
CPA certified public accountant
CPI continuous process improvement
CPIM certified in production and inventory management
CPK A worst one-tailed process capability index
CPM certified purchasing manager
CPM critical path method
Cpm Process capability measure similar to Cpk but with taguchi methods incorporated
CPU central processing unit
CR critical ratio
CPA certified public accountant
CRP capacity requirements planning
CRT cathode ray tube
CQE certified quality engineer
CQI Continuous Quality Improvement
CQT certified quality technician
CSP continuous sampling plan
CWQC company wide quality control
CWQI Company-Wide Quality Improvement
D
DEA data envelopment analysis (1/2 credit for drug enforcement agency)
DFA design for assembly
DFD data-flow diagrams
DFM design for manufacturability
DFT demand flow technology
DFX design for X (X being the goal or attribute of your choice)
DIC document identifier code
DMAIC define, measure, analyze, improve, and control.
DNC direct numerically controlled
DOA dead on arrival
DOE design of experiments
DRP distribution requirements planning
DSS decision support system
DTF demand time fence
DDLT demand during lead time
E
EAP Employee Assistance Program
ECN engineering change notice
ECO engineering change order
ECR engineering change request
ECR error cause removal
EDD earliest due date first
EDDLT expected demand during lead time
EDI electronic data interchange
EEO Equal Employment Opportunity
EFQM European foundation for quality management
EI employee involvement
EIS executive information system
ELC Employee Learning Centre
EOH ending on-hand inventory
EOQ economic order quantity
EPLS economic production lot size
EQA european quality award
ESC Executive Steering Committee
F
FAS final assembly schedule
FCFS first come first serve
FCS finite capacity scheduling
FEW Federal Employed Women
FIFO first in first out
FMBA Financial Management & Business Analysis
FMC flexible machining center
FMEA Failure Mode Effects Analysis
FMECA Failure mode effect and criticality analysis (same as FMEA)
FMS flexible manufacturing system
FOB free on board
FOE Factory Overall Efficiency
FPO firm planned order
FTA Fault Tree Analysis
FTZ free trade zone
G
GAAP generally accepted accounting practices
GIT global information technology
GITM global information technology management
GT group technology
H
HACCP Hazard Analysis and Critical Control Points
HALT Highley Accelerated Life Testing
HLL high level language
HOQ House of Quality
HMI Human-Machine Interface (Also used as MMI = Man-Machine Int.)
HRM Human Resources Management
I
IGES Initial Graphics Exchange Specification,
a data interchange standard for CAD/CAM systems
IIE institute of industrial engineers
IMHO In My Humble Opinion
IMO In My Opinion
IMS Integrated Management Services
IMS Intelligent Manufacturing Systems
IRR internal rate of return
ISO International Standards Organization
J
JIT Just in time
JUSE Union of Japanese Scientists and Engineers
K
KM Knowledge Management
L
L4L lot for lot
LAN local area network
LBO leveraged buy out
LCL less than car load
LCL lower control limit
LSL lower specification limit
LIFO last in first out
LIMIT lotsize inventory management interpolation technique
LOB line of balance
LTPD lot tolerance percent defective
LT lead time
LTL less than truck load
LTT
M
MAD mean absolute deviation
MANOVA multivariate analysis of variance
MAP manufacturing automation protocol
MAPE mean absolute percentage error
MBF management by fear (not MBO)
MBNQA Malcolm baldrige national quality award
MBWA management by walking around
MBWA management by wandering around
MDR master data record
MFO material flow operator
MSE mean square error
MBO management by objective
MDS material dominated scheduling
MEOST multiple environment overstress tests
MI manufacturing instruction
MIL SPEC military specification
MIS management information systems
MNC multinational corporation
MNE multinational enterprise
MPS master production schedule
MRB material review board
MRO maintenance repair and operating supplies
mrp material requirements planning
MRP II manufacturing resource planning
MRP III Money Resource Planning
MSE mean square error
MTBF mean time before failure
MTL manufacturing team leader
MTM motion-time methods
N
NC numerically controlled
NIH not invented here
NIST national institute of standards and technology
NLT not later than
NMJ not my job
NOAC next operation as customer
NPV net present value
NSN national stock number
NTED no touch exchange of die
O
OC operating characteristic (curves)
OCD organizational change and development
OCR optical character recognition
OEM original equipment manufacturing
OIH organizationally induced helplessness
OJT on the job training
OMB office of management and budget
OPT optimized production technology
OS/D over, short, or damaged
OTED one touch exchange of die
P
PAC Production activity control (1/2 credit for political action committee)
PDCA Plan-do-check-action
PDQ Pretty Darn Quick
PERT program evaluation and review technique
PFS process flow scheduling
PI Personal Involvement (As used in TQM and people management techniques)
PIMS Profit Impact of Market Strategy
PLC programmable logic controller
PLOM product line operator manager
PM Preventive Maintenance
PO purchase order
POC Point of Contact
POM Production & Operations Management
PONQ Price of Non-Quality
POP Proof of Principle
POQ periodic order quantity
POS point of sale
PPAP product parts approval process
PPB part period balancing
PPM parts per million
PSI pounds per square inch
PRW parts retrieval window
Q
QA Quality Assurance
QFD Quality function deployment
QC quality control, quality circles
QMS Quality Management System
QOS Quality Operating System
QWL Quality of Working Life
R
RAB registrar accreditation board
RBI runs batted in
RCA Request for Corrective Action
RCCP rough cut capacity planning
RFP request for proposal
RFQ request for quote
RFT Right First Time
RMA Return Merchandise Authorization
ROP reorder point
ROA return on assets
RPD robust product design
RPM revolutions per minute
ROI return on investment
S
SBQ standard batch quantity
SBU strategic business unit
SCAR Supplier Corrective Action Request
SEI Software engineering institute
SFC shop floor control
SFM surface feet per minute
SIC standard industrial code
SKU stock keeping unit
SME small and medium sized enterprises
SNAFU situation normal: all fowled up
SOP Sales and Operations Planning (Profusely used by APICS)
SOP Standard Operating Procedure
SPT shortest processing time first
SPC statistical process control
SPC stop producing crap
SQC statistical quality control
SMED single minute exchange of die
SQL structured query language
SQM strategic quality management
SRP service requirements planning
T
TCIR total case incident rate
TEI total employee involvement
TINSTAAFL there is no such thing as a free lunch
TNE transnational enterprise
TQM total quality management
TWK total work content
TPM total productive maintenance
TMI Team Management Index
TOE Theory of Everything
TOP technical/office protocol
TKO technical knock-out
TL truck load lot
TLA Three Letter Acronym
TOC theory of constraints
TRC total relevant cost
TOP technical/office protocol
TPOP time phase order point
TQI Total Quality Improvement
TQC total quality control
U
UCL upper control limit
UNA Use No Acronyms
USL upper specification limit
V
VA value analysis
VDT video display terminal
VDU video display unit
VE Value engineering
W
WCM world-class manufacturing
WIIFM What is in it for me
WIP work in process
X
XFT Cross Functional Team
Y
Z
Citations concerning the synonyms Poka-Yoke,
Mistake-proofing, and Failsafing